We’re committed to getting your order to you quickly and reliably. Below, you’ll find everything you need to know about our shipping process, delivery times, and policies.

Shipping Options

We offer a variety of shipping methods to suit your needs:

Standard Shipping: 3-7 business days

Expedited Shipping: 1-3 business days

International Shipping: 5-14 business days (depending on destination)

Shipping costs are calculated at checkout based on your location and selected method. Orders over $100 qualify for free standard shipping within the U.S.

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons or holidays, processing may take slightly longer. Once your order ships, you’ll receive a confirmation email with tracking details.

Delivery Details

Tracking: A tracking number will be provided so you can monitor your package’s journey.

Lost or Delayed Shipments: If your order hasn’t arrived within the estimated delivery window, contact us at contact@tinglara.com, and we’ll assist you.

Incorrect Address: Please double-check your shipping address at checkout. We’re not responsible for delays or losses due to incorrect information.

International Orders

For customers outside the U.S., please note:

Delivery times vary by country and may be affected by customs processing.

Additional customs fees, duties, or taxes may apply, which are the responsibility of the recipient.

Returns & Exchanges

If something’s not right with your order, check out our Returns Policy for details on how to send it back. Shipping costs for returns are typically the customer’s responsibility unless the item is defective or incorrect.

Questions?

We’re here to help! Reach out to us at contact@tinglara.com or through our Contact Us page if you have any questions about your shipment.