We’re excited to ship our products worldwide! Below, you’ll find everything you need to know about placing and receiving an international order.

Shipping Availability

We currently ship to most countries in Europe, Asia, and North America. To confirm we deliver to your location, enter your address at checkout.

Shipping Rates & Times

International Shipping takes 5-14 business days, depending on your location and customs processing. Rates are calculated at checkout based on weight, destination, and shipping method.

During checkout, you’ll see estimated delivery times tailored to your address.

Processing Time

Orders are processed within 1-2 business days. Once shipped, you’ll receive a confirmation email with tracking information (where available).

Customs, Duties, & Taxes

Additional Fees: International orders may be subject to customs duties, taxes, or import fees, which vary by country. These charges are the responsibility of the recipient and are not included in our shipping costs.

Customs Delays: Delivery times may be affected by customs clearance. We’re not responsible for delays caused by this process, but we’ll provide tracking to keep you updated.

Tracking Your Order

A tracking number will be provided for most international shipments. Availability depends on the destination and shipping carrier.

If tracking isn’t available, feel free to contact us at [insert contact info] for an update.

Returns for International Orders

Returns are accepted within 30 days of delivery, following our standard Return Policy.

Customers are responsible for return shipping costs, unless the item is defective or incorrect.

Note: Some countries may charge additional fees for returning packages through customs, which are also the buyer’s responsibility.

Restrictions

We cannot ship to restricted countries, e.g., “embargoed countries like North Korea or Syria due to legal or carrier limitations.

Currency & Payment

All prices are listed in USD. Your bank or payment provider may apply a conversion rate if paying in a different currency. We accept most payment methods, credit/debit cards, PayPal, ApplePay, etc.

Need Help?

Questions about shipping to your country? Contact us at ccontact@tinglara.com or through our Contact Us page. We’re here to make your international shopping experience smooth and hassle-free!