We’re here to ensure your experience with us is nothing short of excellent. Whether you have a question, need help with an order, or just want to say hi, our team is ready to assist you.

How to Reach Us

Email: contact@tinglara.com – Expect a response within 24-48 hours.

Live Chat: Click the chat icon on our site for real-time support Monday through Friday 9 AM – 5 PM EST].

Contact Form: Fill out our Contact Us form, and we’ll get back to you as soon as possible.

What We Can Help With

Order Support: Tracking, updates, or changes to your order.

Returns & Refunds: Guidance on returning items or processing refunds (see our Return Policy.

Shipping Questions: Info on delivery times, international orders, or shipping issues (see Shipping & Delivery, and International Orders).

Technical Help: Assistance with account issues, website navigation, or payment problems.

Self-Service Options

Order Tracking: Use your tracking number from your shipping confirmation email.

FAQs: Check our FAQ Page for quick answers to common questions.

Account Portal: Log in to manage orders, update details, or view your history.

Our Commitment

Fast Responses: We aim to resolve your inquiries quickly and efficiently.

Friendly Support: Our team is trained to assist with care and professionalism.

Satisfaction First: If something’s not right, we’ll work with you to make it better.

Feedback

We’d love to hear from you! Share your thoughts, suggestions, or concerns at contact@tinglara.com – Your input helps us improve.

Hours of Operation

Customer service is available Monday-Friday, 9 AM – 5 PM EST.

Outside these hours, feel free to email us, and we’ll respond when we’re back online.

Still Need Help?

No question is too small—reach out to us at contact@tinglara.com or via Contact Us page. We’re here to support you every step of the way!